Nurse call systems enable patients to request assistance and help care teams identify and respond to those calls.
ICON develops nurse call arrangements around the facility layout and the required care communication workflow.
The placement of call points, the visibility of alerts and the escalation sequence affect how the system is used.
We work with the facility’s requirements to define practical communication routes between patient areas and designated staff.
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Room layouts, call locations and the way staff work across the facility guide the arrangement. The project brief should identify patient-to-staff communication needs for each area.
Describe who needs to receive calls and how they are acknowledged or escalated in the intended workflow. The selected equipment should be assessed against those requirements.
Clear operating information, appropriate handover and verification of the agreed call functions support everyday use. The system should be planned around the facility’s communication workflow.
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